OK, email is not exactly a new trick, but for some people it might as well be rocket science. Frankly, I am a bit amazed at anyone – at least anyone in the business world – who refuses to embrace, or at least accept technology. Heck, even my mother, who is in her mid-80s embraces and uses email almost every day. She has even learned how to open the many attached files she receives. Otherwise, she might not ever see pictures of her great-grandchildren.
Which leads me to a good column by Nan S. Russell. The former QVC vice president is a very busy author and speaker, and she grinds out a regular syndicated column. In a column this week she relates a previously published tale of a 52-year old business executive who not only refuses to use any current technology, he revels in his technology vacuum.
“I've met too many people in the workplace who think they only need the skills and knowledge they have. They're content doing things the way they've always done them,” writes Russell. “They think they know what they need to know. But they're wrong. People who stop learning stifle their opportunities, reduce their results and limit their life's potential.”
Check out the whole column. It is a good read.
The basis of competitive advantage has shifted at least five obvious times over the last few decades: from price and volume to quality, then to speed, over to mass customization, and finally on demand. Each shift has incorporated the innovative attributes of its predecessors and then added new and progressively more challenging requirements.
Posted by: Everything Counts | June 08, 2009 at 06:54 AM